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Really fantastic opportunity if you have an interest in data operations.

The Data Operations Assistant will research, process, check and maintain data to support the company’s services and client requirements. The role combines detailed research, database administration, quality control and client support, covering financial data, investment funds, financial instruments, tax-related information and corporate actions.

Previous financial services experience or qualification is desirable but not essential as full training is provided.

Main duties

Research information: Gather and verify information from websites, official documents, company announcements and data providers.

Investigate financial data: Research investment funds, financial instruments, tax information and corporate actions such as dividends, mergers and stock splits.

Process and maintain data: Enter, update and maintain accurate records in internal databases and systems.

Check data quality: Cross-check information, identify errors or gaps, investigate discrepancies and escalate complex issues.

Support clients: Monitor the helpdesk, investigate queries, follow up outstanding requests and provide professional responses within agreed timescales.

Support daily operations: Prioritise work against delivery schedules and deadlines, maintain clear records and suggest process improvements.

On a day to day basis, the Data Operations Assistant will interact with:

Internally

• Senior Data Analyst, to whom the role reports.
• Data Operations colleagues and those of their sister company.

Externally

• Clients - through the helpdesk portal, responding to data queries and information requests.
• Data providers - companies, fund managers and other organisations, to obtain information, verify facts and resolve discrepancies.

Essential skills and requirements

• Strong research skills and the ability to interpret and assess information from different sources.
• Excellent attention to detail and a methodical approach especially when dealing with large volumes of data.
• Good analytical, numerical and problem-solving skills.
• Initiative and persistence when investigating discrepancies or missing information.
• Clear written and verbal communication.
• Strong organisation, prioritisation and deadline management.
• Willingness to learn new systems, processes and terminology.
• The ability to work independently while recognising when guidance is needed.

Benefits

• Hybrid working with at least 2 dpw in the office - city based
• 25 days of Annual leave increasing with length of service to 29 days
• Buy additional Annual leave scheme – up to 5 days
• Birthday, Wedding/Civil Partnership, Volunteering days off
• Life Insurance (Death in Service)
• Private health insurance with AXA for you and eligible family members
• Employer pension contributions – 6%
• Cycle Scheme, Home and Tech Scheme, Octopus EV scheme